277 thoughts on “QQ Account Temporarily Suspended

  • July 6, 2012 at 7:25 am
    Permalink

    Hi, I need support , my account was suspended and i have not violated the rules of your Service Agreement. I have several months since I dont use it. Maybe that is the reason.

    Please contact me , I want to continue using QQ.

    • July 9, 2012 at 12:31 am
      Permalink

      We have forwarded your message to our customer service team (qqimail@tencent.com). They will contact you via email and ask you to provide your QQ number. If you don’t receive an email from them in the next 48 hours, please check your junk mail box or just email them directly with your QQ number.
      Thanks for choosing QQ International.

  • July 6, 2012 at 6:44 pm
    Permalink

    I have never been able to even catch my friend online. I absolutely have not posted anything other than an offline “hello”….Now she is there for me to chat with and your service won;t let me on. Thanks alot!!

  • July 7, 2012 at 7:03 am
    Permalink

    My ID 908303007 has been banned for two days and I have only been trying to make more friends so I don’t think I have breached the terms of the agreement.
    Can you let me know when I can access to my ID again?

    Thank you.

    • July 9, 2012 at 12:33 am
      Permalink

      We have forwarded your message to our customer service team (qqimail@tencent.com). They will contact you via email shortly. If you don’t receive an email from them in the next 48 hours, please check your junk mail box or send a message to the above email address directly.
      Thank you for choosing QQ International!

    • July 9, 2012 at 3:17 am
      Permalink

      Our customer service team has removed the restrictions on your account, and you should be able to access it now. They tried to notify you via email, but it got bounced back.

    • December 20, 2012 at 8:34 am
      Permalink

      My ID 1279761182 has been banned for two days and I have only been trying to make more friends so I don’t think I have breached the terms of the agreement.
      Can you let me know when I can access to my ID again?

  • July 7, 2012 at 12:12 pm
    Permalink

    i love the presentation and design of this website.

  • July 9, 2012 at 2:51 am
    Permalink

    Great blog, great blog post. Keep it up.

  • July 9, 2012 at 4:07 am
    Permalink

    Thank you for bringing me the information i needed to know.

  • July 9, 2012 at 8:00 am
    Permalink

    i came to your blog searching through Google, and i’m glad i found it because it’s helping me a lot.

  • July 9, 2012 at 10:55 am
    Permalink

    i agree with you.

  • July 9, 2012 at 6:16 pm
    Permalink

    i like to come to your website everyday to see what’s new.

  • July 9, 2012 at 7:51 pm
    Permalink

    You’ve got a great way of communicating with the reader, a great way of making me feel like what you have to say is just as important to me as it is to you. keep it up!

  • July 10, 2012 at 2:26 am
    Permalink

    very informative, thank you.

  • July 10, 2012 at 4:27 am
    Permalink

    i am very thankful of this blog which gives me lot of information regarding QQ. i loved it.

  • July 10, 2012 at 4:32 am
    Permalink

    This blog is definitely an example of a huge help for me, since i am just starting a blog myself.

  • July 10, 2012 at 5:49 am
    Permalink

    Thanks for the blog, doing very well, keep posting!

  • July 10, 2012 at 6:58 am
    Permalink

    Useful post and I think it is rather easy to see from the other comments as well that this post is well written and useful.

  • July 10, 2012 at 7:44 am
    Permalink

    wow, nice article…keep share…

  • July 10, 2012 at 8:21 am
    Permalink

    I came across your blog just to look, but i had to leave this comment to say how much i appreciate your work.
    Thanks for the help.

  • July 10, 2012 at 8:30 am
    Permalink

    I find it very interesting and educational. Thanks for posting!

  • July 10, 2012 at 8:51 am
    Permalink

    This is pretty amazing!

  • July 10, 2012 at 11:35 am
    Permalink

    I thought so too.

  • July 10, 2012 at 12:02 pm
    Permalink

    Thanks for all information here.

  • July 10, 2012 at 12:31 pm
    Permalink

    I like the all pages and all comments on this blog. Thanks for all!

  • July 10, 2012 at 9:37 pm
    Permalink

    I really enjoyed reading this. Thanks for the blog post.

  • July 10, 2012 at 11:37 pm
    Permalink

    This was the interesting blog and the post was really awesome.

  • July 11, 2012 at 12:08 am
    Permalink

    This is an amazing article, thanks.

  • July 11, 2012 at 1:37 am
    Permalink

    I was exactly talking about this with a friend yesterday, and now i found about it in your blog.
    This is awesome!

  • July 11, 2012 at 4:31 am
    Permalink

    Awesome post. It is a very nice message and i have pretty good understanding of the subject.

  • July 11, 2012 at 5:44 am
    Permalink

    great website, great posts. i will also encourage my friends to read your posts.

  • July 11, 2012 at 9:23 am
    Permalink

    definitely alright article.

  • July 11, 2012 at 9:31 am
    Permalink

    nice website you have here…thanks for sharing the information.

  • July 11, 2012 at 10:19 am
    Permalink

    great posts you have here, if you update it a little often, then that would be very helpful for us. thanks a lot.

  • July 11, 2012 at 10:25 am
    Permalink

    thanks for the post, it helped me a lot.

  • July 11, 2012 at 10:26 am
    Permalink

    it was a great experience to read your blog. I really enjoyed while reading this article.

  • July 11, 2012 at 10:36 am
    Permalink

    hi, you have a great website, informative. please keep posting.

  • July 11, 2012 at 11:03 am
    Permalink

    i found your blog when i was looking for a different sort of information but i was very happy and glad to read through your blog. the information available here is great.

  • July 11, 2012 at 11:49 am
    Permalink

    i couldn’t agree with you more.

  • July 11, 2012 at 2:56 pm
    Permalink

    I am happy to find your blog, there are so many useful things in here. i’ve bookmarked it, so i can always have access to your blog posts.

  • July 11, 2012 at 3:38 pm
    Permalink

    congratulations, you have very good writing skills, appreciated your work.

  • July 11, 2012 at 9:31 pm
    Permalink

    thank you for your advice !

  • July 12, 2012 at 4:26 am
    Permalink

    Awesome blog. I enjoyed reading your articles. This is truly a great read for me.
    I have bookmarked it and i am looking forward to reading new articles. cheers.

  • July 12, 2012 at 4:51 am
    Permalink

    I think i will become a great follower. I just want to say your article is striking.
    The clarity in your post is simply striking and i can take for granted you are an expert on this subject.

  • July 12, 2012 at 5:05 am
    Permalink

    Thanks for such a great post and the review, i am totally impressed!

  • July 12, 2012 at 6:35 am
    Permalink

    This text is very well written, keep up the good work.

  • July 12, 2012 at 6:53 am
    Permalink

    I admire your great effort, you have shared valuable information with us.
    Thanks for the good work.

  • July 12, 2012 at 7:35 am
    Permalink

    This article gives the light in which we can observe the reality. this is particularly a nice one and gives in-depth information. thanks for this nice article.

  • July 12, 2012 at 9:53 am
    Permalink

    very good. with your explanation, now we have a better understanding about it.

  • July 12, 2012 at 10:09 am
    Permalink

    I like to come to your website everyday to see what’s new!

  • July 12, 2012 at 10:10 am
    Permalink

    Thank you for all the things I learned from here.

  • July 12, 2012 at 11:07 am
    Permalink

    This is really such an interesting and nice blog. it is very helpful for all as it is providing valuable information to the users. thanks for posting such an informative blog.

  • July 12, 2012 at 11:14 am
    Permalink

    i was very pleased to find this site. i wanted to thank you for this great read!

  • July 12, 2012 at 11:43 am
    Permalink

    Thank you for the article. I just about passed your web site up in Bing but now i’m glad i clicked the link and got to go through it.
    i’m definitely a lot more informed now.

  • July 12, 2012 at 11:45 am
    Permalink

    Nice website you got here! IT is very informative. highly recommended!

  • July 12, 2012 at 1:11 pm
    Permalink

    Very good, most of your articles, many years of quality posts.

  • July 12, 2012 at 1:32 pm
    Permalink

    Helpful blog, bookmarked the website with hopes to read more, this is the way a blog should be! thanks!

  • July 12, 2012 at 2:15 pm
    Permalink

    Thanks for sharing such wonderful information…keep posting more such articles…

  • July 12, 2012 at 2:17 pm
    Permalink

    i should definitely read your other posts!

  • July 12, 2012 at 7:31 pm
    Permalink

    Your blog article is very interesting and fantastic, at the same time the blog theme is unique and perfect, great job.

  • July 12, 2012 at 10:38 pm
    Permalink

    Great review here.
    Thanks for posting a valuable information.

  • July 12, 2012 at 10:43 pm
    Permalink

    So many useful information, thanks a lot.

  • July 13, 2012 at 1:18 am
    Permalink

    I like this it’s a great job, keep it up.

  • July 13, 2012 at 1:25 am
    Permalink

    well, kind of interesting post, thank you.

  • July 13, 2012 at 1:59 am
    Permalink

    I have been looking for this information on google, and I found this blog. Thank you.

  • July 13, 2012 at 1:59 am
    Permalink

    Really impressed! everything is very open and very clear explanation of issues. it contains truly information. your website is very useful. thanks for sharing.

  • July 13, 2012 at 3:38 am
    Permalink

    Thank you so much.

  • July 13, 2012 at 3:43 am
    Permalink

    Awesome blog post for read…i hope everyone enjoyed it.

  • July 13, 2012 at 4:35 am
    Permalink

    Thank you for being so good at writing and giving information, you do it very well, and your website is very good too, congratulations.

  • July 13, 2012 at 5:15 am
    Permalink

    Normally i don’t leave a comment but your post was excellent!
    I had to thank you for this post!

  • July 13, 2012 at 5:15 am
    Permalink

    Where do you take inspiration to write so good articles? congratulations.

  • July 13, 2012 at 5:23 am
    Permalink

    Your post is interesting and useful.

  • July 13, 2012 at 5:33 am
    Permalink

    Very nice information. keep sharing.

  • July 13, 2012 at 5:41 am
    Permalink

    i would like to visit your blog every day, thanks for your sharing.

  • July 13, 2012 at 5:55 am
    Permalink

    I really liked the topics you post here. thanks for sharing this information that is so helpful for us. good day.

  • July 13, 2012 at 6:08 am
    Permalink

    Thank you for sharing. i like this website very much.

  • July 13, 2012 at 6:15 am
    Permalink

    This is a great inspiring article. I am pretty much pleased with your good work. You put really very helpful information.

  • July 13, 2012 at 6:28 am
    Permalink

    this text is very well written, you must be a really intelligent person, keep up the good work.

  • July 13, 2012 at 6:37 am
    Permalink

    The post is really informative for me. I liked it very much. Keep sharing such important posts.

  • July 13, 2012 at 6:38 am
    Permalink

    You have done a marvellous job by providing this post.
    It will help a lot the people who are searching for information.
    Thanks for sharing.

  • July 13, 2012 at 7:00 am
    Permalink

    Thanks very much for this great post! I had a lot of interesting thoughts while reading this which i might just put into action right away.
    Thanks.

  • July 13, 2012 at 7:00 am
    Permalink

    It’s an interesting post. Thank you for sharing!

  • July 13, 2012 at 7:33 am
    Permalink

    I agree with you.

  • July 13, 2012 at 7:36 am
    Permalink

    I am impressed by your work.

  • July 13, 2012 at 8:12 am
    Permalink

    I completely agree with you.

  • July 13, 2012 at 8:25 am
    Permalink

    Always keep that good quality on your posts, and you will get even more visitors.

  • July 13, 2012 at 8:40 am
    Permalink

    I very rarely come across a blog that’s both informative and entertaining, and let me tell you, you’ve done a great job!

  • July 13, 2012 at 8:42 am
    Permalink

    Thanks for taking the time to write, i never find time to write good posts.
    I really appreciate all the good information everyone has to share.

  • July 13, 2012 at 8:46 am
    Permalink

    Thanks for taking the time to discuss this.

  • July 13, 2012 at 8:51 am
    Permalink

    Thanks for this, i find it very useful.

  • July 13, 2012 at 9:04 am
    Permalink

    Nice blog. Thank you.

  • July 13, 2012 at 9:15 am
    Permalink

    Interesting and informative blog thanks a lot for all the information provided.

  • July 13, 2012 at 9:56 am
    Permalink

    Great job for you and your work.

  • July 13, 2012 at 10:17 am
    Permalink

    A good start! very good blog. Keep posting!

  • July 13, 2012 at 10:19 am
    Permalink

    Wow. This blog is truly a gold mine. I will actually try these tips and let you know how they work out!
    Thanks again.

  • July 13, 2012 at 10:31 am
    Permalink

    Nice article.Thank you.

  • July 13, 2012 at 10:34 am
    Permalink

    Thanks for the blog, doing well, keep posting.

  • July 13, 2012 at 11:23 am
    Permalink

    I love reading through your blog, thank you for sharing with us.

  • July 13, 2012 at 11:53 am
    Permalink

    Thanks for sharing in the above information.

  • July 13, 2012 at 12:07 pm
    Permalink

    Thank you for being so good at writing and giving information, you do it very well, and your website is very good too, congratulations.

  • July 13, 2012 at 12:25 pm
    Permalink

    very good stuff.

  • July 13, 2012 at 12:36 pm
    Permalink

    the information you shared with us is very reliable. Thank you.

  • July 13, 2012 at 12:41 pm
    Permalink

    there is always something important and also interesting to learn on your posts.

  • July 13, 2012 at 2:35 pm
    Permalink

    thank you so much.

  • July 13, 2012 at 4:42 pm
    Permalink

    i’ve never heard of this before, thank you for sharing this information with us.

  • July 13, 2012 at 5:28 pm
    Permalink

    when i come and see what you’ve posted i notice that they are always so good.

  • July 13, 2012 at 5:38 pm
    Permalink

    Thank you for sharing some knowledge. I really appreciate it.

  • July 14, 2012 at 12:15 am
    Permalink

    Great blog post. Thank you.

  • July 14, 2012 at 1:41 am
    Permalink

    Nice blog and website.

  • July 14, 2012 at 3:56 am
    Permalink

    this is very nice one and gives in depth information. i think it will be helpful. thank you very much for that extraordinarily first class editorial! keep up the good work.

  • July 14, 2012 at 4:30 am
    Permalink

    thank you for all the things learned from here and congratulations for the good work.

  • July 14, 2012 at 5:08 am
    Permalink

    so informative site! big thanks!

  • July 14, 2012 at 5:10 am
    Permalink

    i’m glad we have your blog as a help.

  • July 14, 2012 at 5:33 am
    Permalink

    admiring the time and effort you put into your blog and detailed information you share!

  • July 14, 2012 at 5:45 am
    Permalink

    excellent post. fascinating reading. i’d be happy to have you submit your article links for any future postings such as these you feel might be useful for your readership.

  • July 14, 2012 at 6:58 am
    Permalink

    nice post! i have read your article and it is really amazing.

  • July 14, 2012 at 7:10 am
    Permalink

    what a great article! it’s really informative and innovative. keep us posted with new updates. it’s was really valuable. thanks a lot!

  • July 14, 2012 at 7:26 am
    Permalink

    your blog is really excellent. it inspires the readers who have that great desire to lead a better and happier life. thanks for sharing this information and hope to read more from you.

  • July 14, 2012 at 7:30 am
    Permalink

    thank you for all the help.

  • July 14, 2012 at 7:34 am
    Permalink

    useful post and i think it is rather easy to see from the other comments as well that this post is well written and useful.

  • July 14, 2012 at 7:50 am
    Permalink

    thanks for share this great thread.

  • July 14, 2012 at 8:00 am
    Permalink

    it sure helped me a lot as well. this is not an easy topic, but you make it easy to be understood. thank you so much!

  • July 14, 2012 at 8:54 am
    Permalink

    i visited your post. this is really interesting to read on this. thanks for sharing this post. i appreciate your thoughts.

  • July 14, 2012 at 9:08 am
    Permalink

    cool, i love this blog!

  • July 14, 2012 at 11:42 am
    Permalink

    that’s very interesting, i have shared it with my friends.

  • July 14, 2012 at 11:52 am
    Permalink

    great posts you have here, if you update it a little often, then that would be very helpful for us. thanks a lot.

  • July 14, 2012 at 1:04 pm
    Permalink

    thanks this has really helped, as has many of your other articles.

  • July 14, 2012 at 1:09 pm
    Permalink

    even though the info is good and helpful, it needs more posts.

  • July 14, 2012 at 5:13 pm
    Permalink

    thanks for sharing it.

  • July 14, 2012 at 7:06 pm
    Permalink

    thank you, nice article for sharing.

  • July 14, 2012 at 8:53 pm
    Permalink

    i wish i could find such informative sites more often. i regularly spend much time on just looking for some worthy sites when i can find something to think about…

  • July 15, 2012 at 3:24 am
    Permalink

    thank you for sharing. i like this website very much.

  • July 15, 2012 at 4:35 am
    Permalink

    useful ! great post! thanks for sharing your view on the topic!

  • July 15, 2012 at 5:52 am
    Permalink

    i am certainly going to bookmark this page in case i need your help in the future. thanks again!

  • July 15, 2012 at 5:52 am
    Permalink

    i agree with you.

  • July 15, 2012 at 6:13 am
    Permalink

    recently came across your article and have been reading along. i want to express my admiration of your writing skill.

  • July 15, 2012 at 6:37 am
    Permalink

    hey nice article thanks for your work!

  • July 15, 2012 at 6:54 am
    Permalink

    i love your posts, but i like this one more than the others, so i read it all over again.

  • July 15, 2012 at 6:58 am
    Permalink

    i completely agree with you.

  • July 15, 2012 at 7:00 am
    Permalink

    excellent article , covers a lot of ground i’ve found a great article.

  • July 15, 2012 at 7:51 am
    Permalink

    thank you for your advice!

  • July 15, 2012 at 7:53 am
    Permalink

    Its great stuff. Thanks for sharing…waiting for your next update.

  • July 15, 2012 at 7:55 am
    Permalink

    i really liked the topics you post here. thanks for sharing this information that is so helpful for us. good day.

  • July 15, 2012 at 8:37 am
    Permalink

    thanks this has really helped, as has many of your other articles.

  • July 15, 2012 at 10:09 am
    Permalink

    This is great article!

  • July 15, 2012 at 10:17 am
    Permalink

    good post.

  • July 15, 2012 at 12:50 pm
    Permalink

    your articles are always awesome, and the design of your website helps to keep it beautiful.

  • July 15, 2012 at 1:15 pm
    Permalink

    This was awsome!!
    i’ve been reading them for days now. and i will continue reading your other posts.

  • July 15, 2012 at 1:22 pm
    Permalink

    great article!

  • July 15, 2012 at 2:44 pm
    Permalink

    it is nice to hear about something like this.

  • July 15, 2012 at 2:52 pm
    Permalink

    Now that i found you here, i’m always going to read your blog.
    it is helping me a lot.

  • July 15, 2012 at 3:52 pm
    Permalink

    I really like following your blog as the articles are so simple to read and follow. excellent. please keep up the good work. thanks.

  • July 15, 2012 at 4:24 pm
    Permalink

    i’m an amateur blogger, and i appreciate your work a lot.

  • July 15, 2012 at 4:54 pm
    Permalink

    very good article! thanks!

  • July 15, 2012 at 9:14 pm
    Permalink

    this is good my friend, great posts, all the best and success in your future.

  • July 15, 2012 at 10:17 pm
    Permalink

    Thanks for taking a time to help people with so great information.

  • July 16, 2012 at 3:56 am
    Permalink

    I became a regular follower of your blog. Thanks for all the good info.

  • July 16, 2012 at 6:11 am
    Permalink

    This goes to my bookmark list. Fantastic collection of texts.
    Keep up the good work.

  • July 16, 2012 at 7:59 am
    Permalink

    This blog is very informative. I am really impressed by the comments which people have given over here. I am sure many people will get more and more knowledge from this.

  • July 16, 2012 at 9:19 am
    Permalink

    There’s no doubt that your blog has the best explanation on this matter. thanks for all you’ve done.

  • July 16, 2012 at 10:56 am
    Permalink

    This information needs to be passed to other people, and i will definitely share with my friends.

  • July 16, 2012 at 11:37 am
    Permalink

    This blog is extraordinary, thanks for sharing!

  • July 16, 2012 at 12:15 pm
    Permalink

    thanks for sharing this. it was really an interesting and informative article. pretty cool post!

  • July 16, 2012 at 12:50 pm
    Permalink

    I’m glad i have seen this website. and i just want to thank you for taking time to write for us.

  • July 16, 2012 at 12:59 pm
    Permalink

    Educational post. you’re always making us learn something new, thanks.

  • July 16, 2012 at 3:05 pm
    Permalink

    Your blog have really nice posts. I became a permanent visitor of your blog.

  • July 16, 2012 at 3:31 pm
    Permalink

    I don’t know how you can write so well, your articles are excellent. Keep posting!

  • July 17, 2012 at 7:24 am
    Permalink

    this was a interesting website and the post was really awesome…

  • July 17, 2012 at 8:13 am
    Permalink

    your website is so organized, and your posts are great. Thank you.

  • July 17, 2012 at 2:36 pm
    Permalink

    hi nice post, i have to comment to say your website is awesome, i’m glad i found your blog.

  • July 17, 2012 at 6:00 pm
    Permalink

    Cool, no one will dislike this fantastic blog.

  • July 17, 2012 at 6:32 pm
    Permalink

    Very good info that is presented in this post. i prefer to read this kind of stuff. the quality of content is fine and the language is interesting. thanks for your kind support.

  • July 17, 2012 at 6:33 pm
    Permalink

    I am delighted with your impressive words. Please keep posting these awesome articles.

  • July 17, 2012 at 7:57 pm
    Permalink

    this is really a nice blog, i will be here often. thank you for your sharing.

  • July 18, 2012 at 2:32 pm
    Permalink

    this website is the best net page.

  • August 29, 2012 at 7:38 am
    Permalink

    nice job writing this up in a manner that most people can understand.

  • August 31, 2012 at 4:11 pm
    Permalink

    What I wouldnt give to have a debate with you about this. You just say so many things that arrive from nowhere that Im fairly sure Id have a fair shot. Your weblog is terrific visually, I mean people wont be bored. But others who can see past the videos and the layout wont be so impressed with your generic understanding of this topic.

  • September 1, 2012 at 8:27 am
    Permalink

    My brother recommended I might like this blog. He was entirely right. This post actually made my day. You can not imagine just how much time I had spent for this info! Thanks!

  • September 2, 2012 at 12:35 pm
    Permalink

    Thanks for your post. I also think laptop computers have gotten more and more popular nowadays, and now in many cases are the only type of computer used in a household. It is because at the same time they are becoming more and more very affordable, their working power keeps growing to the point where these are as robust as personal computers through just a few years ago.

  • September 5, 2012 at 2:20 am
    Permalink

    Great work! This is the type of info that should be shared around the internet. Shame on the search engines for not positioning this post higher!

  • September 7, 2012 at 8:42 pm
    Permalink

    Hey, my account got temporarily suspended yesterday and I was in the middle of chatting with all my friends. I am not sure why it was blocked. Can u help me to sign back in if possible. My QQ number is 1307726777.

    • September 11, 2012 at 1:25 am
      Permalink

      Please write to our customer service representative at qqimail@tencent.com. They will be able to help you restore your account.

  • September 29, 2012 at 3:32 pm
    Permalink

    Thanks for the post.

  • October 9, 2012 at 6:08 pm
    Permalink

    Hi my qq account 1537562186 was temporarily suspended since monday, I will like to continue use the account please contact me should you need any other info for verification.

  • October 11, 2012 at 12:45 pm
    Permalink

    This is crazy, my account has been suspended temporarily….but how long is temporarily? Now I am told that I can now access my account, which I can’t do because I guess I lost my password or forgot my password, then I am told to go to ID Protection Status to revive or to change my password, but I can’t do that either because first I must sign in which I can’t do without a password, this process just keeps going around in circles and it is just plain crazy…

  • October 11, 2012 at 12:52 pm
    Permalink

    Why my account was suspended temporarily I truely have no idea, but it seems like reactivating my account is nearly impossible. I am throughly confussed pertaining to my qq account…Why can’t I activate my qq account…I know it’s because of my password, but I can’t do anything about my password until I sign in which I can’t do without a password, this system is crazy..

    • October 17, 2012 at 9:18 pm
      Permalink

      Please contact custom service and describe your situation in details. They usually respond within 24 hours. Email to qqimail@tencent.com

  • October 17, 2012 at 12:15 pm
    Permalink

    Can you please tell me how to delete my profile?

    Thanks!

    • October 17, 2012 at 8:29 pm
      Permalink

      You can’t completely delete your profile as long as your account exists. You can enter minimal information in your profile and choose not to receive messages and requests from strangers.

  • October 17, 2012 at 6:47 pm
    Permalink

    my qq accout says net work timed out it may be the wrong configuration why is it doing this and what can i do to fix it

  • November 9, 2012 at 6:28 am
    Permalink

    Hi. please Help me, and i am so sorry for this, i really dont know, i hurt QQ and my chinese Friends,
    i am very old qq i post wall user, since start day first, and my post always neat and clean, just some time make fun with my chinese and others frineds, i dont want hurt and play with anyone, i hope you can understand and check my all previous posts, kindly grant me favoure

    thanks

    Faheem G

    my account said this,

    Sorry. Your access is restricted due to inappropriate post. Please contact us.

    • November 10, 2012 at 11:21 am
      Permalink

      what i do ?? no reply,, waiting waiting waiting,

  • November 11, 2012 at 5:50 am
    Permalink

    hi, last 2 days, my qq post wall not working, even i send to you 3 emails and send many words on your this page…
    if have any problem or mistake from my side, then i am so sorry, please forgive and let me use QQi post wall,

    Thanks

    Faheem G..!

  • November 12, 2012 at 4:06 am
    Permalink

    Thanks you so much , QQi…. my post wall messages now work ….

    Faheem G…!

  • December 10, 2012 at 3:31 pm
    Permalink

    Why is my account Temporarily suspended? acct 1626130392

    • December 10, 2012 at 10:09 pm
      Permalink

      Dear David, have you tried getting in touch with our customer service? They can surely tell you how to solve this problem.

  • December 22, 2012 at 2:27 am
    Permalink

    My ID : 858634719.
    My Acc has been temporary suspended and I tried to correct it via http://aq.qq.com/cn2/login_limit/index but I do not know chinese/mandarin.
    How can I reactivate the account again. I use QQ to contact my friends a lot.

    TQ

  • December 22, 2012 at 4:23 am
    Permalink

    hello im risky, my id is 2593119974, i couldnt access my account for about a couple months, when i tried to log in on qq app in my pc, it always says “your account temporarily suspended”, ive contacted the costumer service, they gave me a link, and asked me to update my password, but then even to update my password i must log in first, but i only failed to log in, the website said “your account has been frozen”, and when i emailed the costumer service for this failure, they dont reply me back… im not sure ive done something wrong with it, all i do is just chatting with some chinese friends, the issue just come itself, i dont know what should i do now, please help me…

  • December 25, 2012 at 8:55 pm
    Permalink

    My QQ ID is 1474841940

    Can you Please Restart My QQ ID, That has been temporary suspended. How I Don’t know.

  • December 28, 2012 at 5:24 am
    Permalink

    my facebook account is temprary suspended.
    how can i access my account ?
    i am just try two add more friends.

    • January 8, 2013 at 9:47 pm
      Permalink

      Facebook? Sorry… I think you’re in the wrong place 🙂

  • January 3, 2013 at 2:21 am
    Permalink

    Hi,
    I need support , my account was suspended and i have not violated the rules of your Service Agreement as i did not read the rules so did not know and I have only been trying to make more friends so I don’t think I have breached the terms of the agreement.

    Kindly reactivate my account 1493089876 ..Many thanks.

    • January 8, 2013 at 8:45 pm
      Permalink

      Hi Ricky if your “making friends” velocity is a bit too high (say you’re constantly and consistently adding people) then I suspect you could raise some red flags in our system. However, please wait our customer service response. Have you actually sorted it out?

  • January 3, 2013 at 2:47 am
    Permalink

    hi
    i have already written to qqimail@tencent.com to reactivate my account 1493089876 but no response yet

  • January 5, 2013 at 7:24 pm
    Permalink

    Dear sir,

    My Account has been frozen for two days and still unable to log in. I promise that I didn’t anything harm, Please help I need my qq ID back
    my subscribed email is: score_me4@hotmail.com

    Thank you for your kind support

  • January 9, 2013 at 2:05 am
    Permalink

    Dear QQ,
    My account is suspended. Why? I did violated the rules of your Service Agreement.
    Please help cause I want to continue using QQ.
    Thanks,
    LukeB

  • January 9, 2013 at 9:13 am
    Permalink

    Hi, I need support or assistance, my account was suspended due to someone else has accessed it without your knowledge and spam(企图用您的QQ发垃圾广告) ;;; I have been a QQ member since 2007 and always followed the Service Agreement. I used QQ to learn chinese from my contacts and in exchange i am teaching them English. I was able to change my password before it was suspended.

    I would like to apologized to all my contacts that were spammed. Xie Xie Ni 🙂

  • January 9, 2013 at 9:15 am
    Permalink

    Hi, I need support or assistance, my account was suspended due to someone else has accessed it without your knowledge and spam(企图用您的QQ发垃圾广告) ;;; I have been a QQ member since 2007 and always followed the Service Agreement. I used QQ to learn chinese from my contacts and in exchange i am teaching them English. I was able to change my password before it was suspended.

    I would like to apologized to all my contacts that were spammed. Xie Xie Ni 🙂

    Account number is 402949230

  • January 10, 2013 at 12:09 am
    Permalink

    Hello, my QQi id has been suspended for the past 2 days. I have just tried to add more friends to my qq list, i have not breached any service agreement, i have not send any wrong messages or photos, i think somebody accessed my id or virus infected. I kindly request to remove the suspension asap, so that i can interact with my qq friends again, thanks. My id is 2381343381. kindly help. Regards Raj

    • January 10, 2013 at 6:29 pm
      Permalink

      Hi Raj have you tried getting in touch with the customer service at qqinternational@qq.com ? Please do and I’m sure they’ll be able to help you out

  • January 17, 2013 at 3:08 am
    Permalink

    I have had my account temp suspendedfor some unknown reason. The only thing different that has happened is that I usually do all QQ activity from Sydney to my girlfriend in China. Right now i am in China with her. I used QQ once while here in China and afterwards it was suspended. Perhaps they saw this as suspicious activity since it was abnormal for me to access from China. Perhaps they thought someone else had my account number. I have received no email from them and cannot use the website address they sent me for enquiries. I’ve no access since about Jan 3 this year.
    What’s happenning? My ID is 2301789808

    • January 21, 2013 at 3:22 am
      Permalink

      It is january 21 and i am still waiting for a reply to my suspension reason???

      • January 21, 2013 at 7:11 pm
        Permalink

        got your reply now. many thanks for explanation.

  • January 17, 2013 at 5:25 am
    Permalink

    Hello, my account has been temporarily suspended. Can you please reactivate it? The number is 1526855745

    I was able to add contacts shortly before losing the connection. I think someone hacked into it.

  • January 19, 2013 at 7:39 am
    Permalink

    Dear Sir;
    My account 859449371 has been suspended for the last 3 days. I have been using QQ for the last more than 3 years and I did not do anything in against the “Service Agreement”. I sometimes use a “Public Computer”, so may be somebody else has used my QQ account and sent something inappropriate.
    Now I want to restore/reactivate my account. Please help me. I can understand only ENGLISH (not Chinese) please.
    Thanks.

    • January 22, 2013 at 2:47 am
      Permalink

      Dear Zubair, very sorry about this. Please try getting in touch with our Customer Service at qqimail@tencent.com. And yes – it’s in English 🙂

  • January 20, 2013 at 11:20 pm
    Permalink

    Hello Tencent,

    My account is got temporarily suspended even though no has access to it but me. I do leave it on for periods of time because I talk to friends. This happened today and I believe they said about my password. Again, no has access. My number is 2475552337. I tried changing the password but the verification code at the login window keeps changing even though I enter the right code. Please, I want to get in touch with my friends again. thanks.

    • January 22, 2013 at 2:44 am
      Permalink

      Dear Bassel, try contacting our Customer Service at qqimail@tencent.com – they will surely help you out 🙂

  • January 28, 2013 at 10:49 am
    Permalink

    Hi, my QQ account has been temporarily suspended for reason that I do not know. I have not violated any terms of agreement and so I’m very confused as to why this has happened. The only thing I can think of is maybe someone compromised my account but I don’t know. I had many friends on that account, can someone please help me? My QQ number for the account is 1840265758.

  • January 29, 2013 at 1:56 pm
    Permalink

    sir my qq account number 1955920474 shows that the account is suspended…and now i cant log into it…sir i have not voilated any terms….please start my account soon

  • January 30, 2013 at 10:10 pm
    Permalink

    sir my qq account 1955920474 is temporarily suspended…..i have not voilated any terms….please start my account as soon as possibe ok…

  • February 1, 2013 at 10:48 am
    Permalink

    well my qq has been temp suspended..!
    i just wrote anyone for video chat in a group! they removed me from the group.. and after 5 minutes or so i got suspended.. i dont know what did i do wrong..
    my qq is 1662202696
    kindly help

  • February 1, 2013 at 3:21 pm
    Permalink

    I had a problem. When I try to access my account, it appears a mesagge that my account is frozen. My user Id is 2487819075. I lost all my chinese contacts. The help to recover the account is in chinese ( I don’t speak chinese). I hope I can recover my ID

    • February 3, 2013 at 11:29 pm
      Permalink

      Hi Paco, are you using QQ International? Anyway, try getting in touch with our customer service at qqimail@tencent.com

  • February 4, 2013 at 2:34 am
    Permalink

    I cannot get acces for a week now on QQ because it says that my password has changed. But the point is I did not change my password. My question is: how to fix this? because all my relatives accounts for my foundation are on QQ.

    This also is the point with the QQ account of my husbands. The same problem.
    My accountnumber is 1686691515
    My husbands: 1755926195

    Blessings, Wilma

    • February 16, 2013 at 10:57 pm
      Permalink

      Dear Wilma please get in touch with our customer service ASAP at qqimail@tencent.com sorry for the late reply (just catching up after Spring Festival…)

  • February 8, 2013 at 6:05 pm
    Permalink

    Dear Sir
    A few days ago my account 2303783289 was blocked by QQ. I have not and never violated any of regulations of QQ. The misuse or violation report might have generated by the software due to change in IP address sometimes. My account is off and all my contacts are lost. I have opened a new account by I have no contacts now. Please help
    SOS

  • February 9, 2013 at 6:44 pm
    Permalink

    My account has been blocked for a month now. I am sure I have not ever sent any inappropriate message. I doubt that someone else used it. And I am wondering whether you could help me with that??my qq id is 498730079. I have used this Id for a couple of years and have a lot of friends and saved messages. It is really important to me. I would really appreciate if there is any possibility I can have my account back. Thank you very much.

    • February 16, 2013 at 10:51 pm
      Permalink

      Hi Gloria, have you contacted our Customer Service at qqimail@tencent.com ? Please detail your case and we’ll help you. Thanks.

  • February 12, 2013 at 2:45 am
    Permalink

    Hello,

    I can’t contact QQ, Please how to access QQ ?
    ID: 1211514365
    Even if I’ve tried as to contact QQ serveral ways but failed… ID protection…. something….please let us know….

    • February 16, 2013 at 10:50 pm
      Permalink

      Hi Eric, assuming you’ve emailed qqimail@tencent.com your problem has already been solved. We just had Spring Festival here in China so we had to slow down our customer service a bit, please understand and sorry for the inconvenience!

  • February 14, 2013 at 9:22 am
    Permalink

    hi!! my QQ account is suspended second time how can i fix this now?? can someone help..

  • February 19, 2013 at 11:50 pm
    Permalink

    Strange, I also got these days the same lock ID message, and the only thing I have been doing was logging from different countries because of traveling! It seems that the activity regarding this problem has peaked in this period (CNY holidays in China as well!).
    Since I actually had to block several advertisement attempts since I moved to Shenzhen and I use QQ for both friends and work, I wonder how the system actually works: how come people try to add me at least 3 times per day for selling tea, stocks and other *services*, every day.. but then I got locked?
    If you wonder, yes, I contacted your service and.. got the link to this page..
    I would really like to know who reported me and on which base you lock me.

    • February 22, 2013 at 12:21 am
      Permalink

      Dear Andy, thanks for getting in touch. Sorry to hear that! I think that during CNY our security measures tighten up a bit (it’s traditionally high season in China for people with malicious intentions to take advantage of everybody’s carefree attitude). Given this premise, our backend must have seen different IPs from different countries trying to use your account… and decided to temporarily block you for your own sake. Sorry about this but we take safety at heart. The lock is temporary and you can always unlock it by writing a mail to qqimail@tencent.com including your personal details. Our Customer Service will help you overcome this problem. As for people touting/spamming/abusing QQ, please block them. We’re working towards including a “Report” function (which is already present in most of our Chinese products). Thanks again for your feedback!

  • February 21, 2013 at 9:34 am
    Permalink

    I can not log into my account. It says “your account has been temporarily suspended”
    My QQ number is 1182302509.
    I have also sent a mail to QQ customer service in this regard.
    Please help to unlock the same.
    Thanks
    Tim

  • February 24, 2013 at 8:22 pm
    Permalink

    i haven’t violated any rules because i haven’t even had the chance to use QQ yet, but i am suspended. i can’t log in so i am getting the “wrong configuration” screen when i try to log in. any help is greatly appreciated. my ID number is 1292621266

  • February 26, 2013 at 7:14 pm
    Permalink

    I can’t log in becasue of this message ” have not set the ID protection question ”
    please retirve password. and then let us know by email.

  • February 26, 2013 at 7:15 pm
    Permalink

    ID : 1211514365

  • March 2, 2013 at 3:51 am
    Permalink

    I have not violated any rules or agreements, but have been suspended, I rely on QQ to comunicate with my fiancee, she is in China so I need to get back, so I can see and talk to her, please help me get my account unblocked

  • March 5, 2013 at 9:06 am
    Permalink

    Sir, i made my QQ ID 2379889157 on 21 Nov 2011 , then i used it for 10 months then suddenly it was temporarily suspended , that time i didn’t understand why it happen and i was not able to reactivate my QQ number again. i lost all my QQ friends. Then i again made another QQ ID 2557163530 from other gmail ID, as some friend QQ numbers i remembered , then this QQ ID was also temporarily suspended after few months, thus again i lost my QQ friends. As i can’t read Chinese language well , thus again i was not able to reactivate my QQ ID. thus i again made another QQ ID 1514576651 from another gmail id , today I found that this QQ ID is also temporarily suspended. i am not able to figure out , why my QQ ID are being suspended. I am sure that I am not violating any service agreement., Is it because i am using QQ from India or using gmail id for making QQ ID?? please help me i was fed up from making new ID, i want my all friend back . please activate all my QQ ID’s.

  • March 6, 2013 at 9:38 am
    Permalink

    I have not violated any rules, but my account has been suspended temporarily. What can I do?

  • March 10, 2013 at 9:44 am
    Permalink

    Nihao im risky, my id is 2593119974, i couldnt access my account for about a couple months, when i tried to log in on qq app in my pc, it always says “your account temporarily suspended”, ive contacted the costumer service, they gave me a link, and asked me to update my password, but then even to update my password i must log in first, but i only failed to log in, the website said “your account has been frozen”, and when i emailed the costumer service for this failure, they dont reply me back… im not sure ive done something wrong with it, all i do is just chatting with some chinese friends, the issue just come itself, i dont know what should i do now, please help me…

  • March 12, 2013 at 1:28 am
    Permalink

    Hallo Administor,

    can you please solve my QQ suspended problem? I have not violated any or QQ rules, because I use it only for work in Germany, everything I do is leagally within company agreement.
    I was told all of a sudden being suspended after my last force logging out because of internet disconnection. This is really urgent, ’cause I can not talk to my clients any more. Your swift service will be highly appreciated!

    Felice

  • March 18, 2013 at 10:23 am
    Permalink

    hi I cant open my QQ 2304961899 pls help me

  • March 20, 2013 at 8:59 am
    Permalink

    Hi, I need support , my account was suspended and i have not violated the rules of your Service Agreement. I have several months since I dont use it. Maybe that is the reason.

  • March 27, 2013 at 3:32 am
    Permalink

    hi, please check my account. it has been locked recently. I am wondering about that and i have just sign up about 30 minutes ago, I didn’t do anything against of your service agreement. Please give me a reply immedately and check my ID.
    Thanks

  • March 31, 2013 at 5:10 pm
    Permalink

    Hi, my id is 1526394396. i couldnt access my account for about last couple weeks. Someone got hacked on my QQ account and I can’t get it back. Can you help me?

  • March 31, 2013 at 8:08 pm
    Permalink

    hi,
    my qq acounnt(1989935200)has been restricted for 2 days so far. please would you check out for waht reason and i follow qq serevice agrement but, i don’t know why.

    looking forward to her from you soon .

    All the best.

  • April 1, 2013 at 9:11 am
    Permalink

    my ID 1142167001 is blog kindly activiate it, i had never breach the terms and condition and i hav’nt made any thing wrong

  • April 6, 2013 at 8:18 am
    Permalink

    Dear Sir
    A few days ago my account 1182021709 was blocked by QQ. I have not and never violated any of regulations of QQ. My account is off and all my contacts are lost. I have opened a new account by I have no contacts now. I have also sent a mail to QQ customer service in this regard.Please help to unlock the same.

  • May 15, 2013 at 4:59 am
    Permalink

    My ID 1836779485 was suspended and I have not violated the rules of your Service Agreement. I don’t know why this happend

    Please contact me soon , I want to continue using QQ.

  • May 19, 2013 at 9:35 am
    Permalink

    Hi,
    I haven’t sent UNSOLICITED advertisement or pornography, or having violated any terms in our Service Agreement, so please unblock my qq and wechat acount 1513537266 so you should investigate further if reported to make it clear.
    Kind regards.

  • May 20, 2013 at 9:05 am
    Permalink

    why my account is suspended i need at least to inform my friends that i dont use this acount i need to get my contacts 1492421494@qq.mail

  • May 22, 2013 at 12:02 pm
    Permalink

    Hello,

    I too have a “Restricted Account access” pop-up message when I try to login to QQ. As far as I know, I have not violated any portion of the TOS and so would like to get this resolved as soon as is reasonably possible. Please let me know what you need from me to make this happen.

    Thanks so much.

    Brian

  • May 22, 2013 at 4:36 pm
    Permalink

    Hello,

    This is my 2nd attempt to notify the operators of QQ that my account has been locked for unknown reasons. I do not wish to lose my Contacts and I also want to resume conversations with those same Contacts. I am asking your Customer Service/Technical Support team(s) to restore, as quickly as possible, my account so that I may resume these important communications.

    If no effort is going to be made to restore my account, then please be kind enough to inform me of that so I may take appropriate action.

    Thank you for your prompt attention to this matter.

    With regards,

    Brian

  • May 25, 2013 at 7:53 am
    Permalink

    my ID 1413085152 is blocked kindly activiate it, i had never breach the terms and condition and i hav’nt made any thing wrong

  • June 30, 2013 at 1:09 am
    Permalink

    Hi i am have an issue with my international qq account.
    keeps telling me restrict access account access. can someone please help me with this. it is not the first time i have been restricted from my account. why do i keep getting restricted from my account???? my id is 1840265758. please help!

    • July 9, 2013 at 8:45 am
      Permalink

      Can I get a response on this matter? Not sure how long the process takes but last time the matter was resolved quite easily and I was able to use my account again within the same week.

      Thank you for your time.
      Ron

Comments are closed.