On QQ International you have full control on how you want to be found by other contacts, and whether to appear or be hidden to the wider QQ userbase.
QQ International for Android and iOS
First tap on the Settings tab in the lower navigation bar and then “Security and Privacy”:
From this menu you can control every single aspect of your visibility to other users who still haven’t added you to their contact list.
QQ International for Windows
Go to Settings from the main panel:
Then go to Privacy and Visibility:
Once you’ve signed up for a QQ account we invite you to setup ID protection (also called password protection) in order to get additional safety for your credentials. Here’s what you have to do.
Visit the QQ Security Center if you are using QQ International for smartphone, or go to Settings -> Privacy -> Password on QQ International for Windows: just click “Get QQ ID Protection” and it will open a browser window.
Login with your QQ account credentials (if you’ve clicked through QQ International you can go for the “Quick Sign-in” option), and enter the QQ Security Center.
When you’re in the QQ Security Center homepage you can either go to “Password Protection” via the tabbed navigation or click on the “Setup” button as below:
Now follow all the instructions on-screen and carefully select your security questions. Please try to use your real information and, most importantly, choose memorable answers. In case you need to restore your password, unlock your account, or recover compromised credentials, our system will require you to answer the chosen questions with the exact same wording you used during the setup.
First off – don’t panic. You can ignore the message if any of the following is true:
- You are trying to log in using one single account on multiple devices at the same time
- You are trying to log in using one single account on multiple instances of the QQ client (any version in any language)
- You did a hard reset of your modem/router and obtained a new IP address while connected to QQ International
Please make sure you’re not in any of the above situations and simply try again: our servers don’t allow multiple concurrent logins of the same account number. It’s highly likely that your account is safe and intact.
Still haven’t figured out what went wrong?
If you suspect that your account was compromised then please change your password immediately and get in touch with our customer service should you deem it necessary. Your safety is our priority and we’ll be happy to help.
Do you have regrets because of contacts you’ve deleted? You can restore them as long as they’ve been removed within the last six months.
Go to id.qq.com and enter your QQ ID and password if you are not signed in on QQ or if you are on QQ already, just click the “Quick Sign-in” button.
If suddenly you can’t send out friend requests it’s because our server has temporarily blocked your account from doing so. This is a security precaution to keep away spammers from QQ Internationals: we have surely received complaints against your account for inappropriate activities such as sending contact requests too frequently or posting unsolicited advertisements.
Please don’t worry: you should be able to add contacts again after 24 hours.
If such inappropriate activities continue to occur, your ID will be locked out for a longer period of time. Please read our Terms of Service and familiarize yourself with our rules and regulations.
Changing your QQ International password requires you to use our corporate Security Center, which you can use to change your credentials and account details. If you have
lost your password you may want to check this out.
From the web
Use your preferred browser to visit the QQ International Security Center in English language.
From QQ International for Android and iPhone/iOS
Launch the app and tap on the small question mark icon next to the password field as below. Please beware that the mobile version of the security center is currently in Chinese. We strongly encourage you to use the web method above for the moment being, sorry for the inconvenience (we’re working on it!).
From QQ International for Windows
Open the main panel then click on the penguin icon in the bottom left corner as follows. Click on the “Change Password” element and QQ International will automatically open a browser window to visit our Security Center.