Why QQ International for Windows Disconnects Automatically?

Are you having troubles maintaining your connection to the QQ International servers? First of all we encourage you to double check your current network environment and exclude all common connectivity problems (router malfunction, disrupted network, firewalls…).

If you’ve done all of the routine checks and your network is working fine then there might be a conflict in your computer configuration or LAN setup. Before trying the following steps, please make sure that you installed the official version of QQ International from our website. Next, go to My Documents->Tencent Files, find your QQ ID folder and delete it (make a copy of the folder if you want to restore your chat history and received files).

Still no luck? Try changing the following:

QQ Server: go to the Login Settings panel when you start up QQ International and change the server type to UDP

Proxy: if you are specifically using a proxy when connecting to QQ International servers please try to disable it from the above Login Settings panel.

Private Network or VPN: if you’re connecting to the Internet through a private network such as a corporate intranet or a personal VPN then you might want to either disable the VPN or check with your network administrator because QQ International could have been blocked (many companies forbid employees to use instant messengers).


9 thoughts on “Why QQ International for Windows Disconnects Automatically?

  • September 27, 2012 at 8:29 am

    Thank you, for this support.

  • October 9, 2012 at 1:28 am

    my qq offline please reales it online

  • March 12, 2013 at 10:16 pm

    Good updating of new site

  • March 12, 2013 at 10:16 pm

    fdgfhth gh

  • March 24, 2013 at 8:38 am

    what happen if qq always automatically close after sign in?
    tried above and it’s still the same

      • May 21, 2013 at 9:41 am

        Hello QQi,
        is there any update on this specific issue? Having the same problem. QQ logs on, and then shuts down completly. Was working fine before. Thanks.

  • May 16, 2013 at 8:57 pm


  • May 27, 2013 at 7:23 am

    My account is closed after logging in 5 seconds.

Comments are closed.